Scope Creep

I was recently involved in the evaluation and revision stages of a project. An audit was conducted on the course and feedback was reviewed regarding its effectiveness. Feedback from participants, managers and instructors were analyzed and outcomes were compared with objectives. Recommendations were given to the client and all parties agreed to a revision plan.

There were several large changes that required additional multimedia that take time to develop. During a communications meeting with the client, he asked why the project was not completed and that it should have been done weeks ago. This was strange as he knew where in the multimedia production process the graphic artist was. He also knew that he was responsible for some of the content for the media pieces that he had not yet provided. At the end of the meeting he said that he could not provide the needed content but one week later, he copied our group on a request for the content from his team.

Talk about all over the map. We decided that regardless of the date changes and lack of cooperation, the project was going to be completed. We made a new game plan for the graphic artist that removed the required content but still effectively delivered on the learning objective. The client was still difficult but we continued to communicate updates (Laureate Education, Inc. (Executive Producer). (n.d.). Ultimately, the revisions made for a more effective course.

I am not sure what could have been done to curb this problem. Looking back, there must have been some internal issues with the client’s group. The lesson learned is that regardless of how well we perform, there are some things that influence projects that we cannot control.

Laureate Education, Inc. (Executive Producer). (n.d.). Communicating with stakeholders [Video file]. Retrieved from https://class.waldenu.edu

 

Project Scheduling

The Internet is full of resources and sites that can assist in just about any aspect of a project. Two sites that I found of use for instructional design project scheduling are Instructional Design Genius and Association for Talent Development. Both contain information that can aid in developing a project schedule.

Instructional Design Genius is a subscription site. I signed up for the two week free trial to check it out. One of the tools that immediately stood out was a project time and cost calculator. There are a number of fields that you complete and some are specific. It even has a field to indicate the closest large geographical market to estimate labor costs. Once the fields are complete, it quickly provides an estimate of labor costs and development time for a project.

There are other interesting features that are not directly related to schedule development. One helps you to drill down using the ADDIE process. An example is its objective builder. Again, you complete some detailed fields such as describing what behavior that requires modification and the site helps you to develop measurable objectives.

Association for Talent Development is another site that is beneficial. It contains numerous articles relating to project management and instructional design. There are many free for review. The search feature is simple and includes filters for online course titles, books, articles and other information. This association also offers a membership that provides access to additional resources and discounts on courses. Searching for articles pertaining to project scheduling is the most useful feature for quickly aiding with the development of a schedule.

There are obviously many many more sites that provide information but the two detailed here can get the ball rolling and help begin the scheduling development process.

 

Missed Communication

Types of message delivery affect the interpretation of a message’s content (Laureate Education, Inc. (Producer). (n.d.). When we email, the receiver does not see our facial expressions. When we have a face-to-face meeting, details may be forgotten. No message delivery method is perfect but each has its value.

In the scenario found in The Art of Effective Communication (Laureate Education (Producer) (n.d.), each message delivery method falls short of conveying the information for Jane’s needs. For example, the email that Jane sent was too long and wordy. It was not descriptive enough and let Mark determine when to deliver the information that she requires.

Jane’s voice mail message was courteous but was too long and did not give a deadline for when the information was needed. Again, Mark is left not knowing when to deliver the information and may have lost some of the detail because of its length.

The face-to-face delivery method communicates more information because Mark can see Jane’s facial expressions. He can better understand the urgency of her request. However, she still does not provide a deadline or define what she actually needs. Mark is left trying to determine when and what to deliver based on his interpretation of her delivery.

In these situations, the messages should be concise and offer details that make a clear request (Laureate Education, Inc. (Executive Producer). (n.d.).). Jane should offer a deadline and state that she will follow up to confirm that Mark received and understands the message. This gives her the opportunity to request the information again without appearing pushy.

Laureate Education (Producer). (n.d.). The Art of Effective Communication. Retrieved from https://class.waldenu.edu

Laureate Education, Inc. (Producer). (n.d.). Communicating with stakeholders [Video file]. Retrieved from https://class.waldenu.edu

Laureate Education, Inc. (Executive Producer). (n.d.). Project management concerns: Communication strategies and organizational culture [Video file]. Retrieved from https://class.waldenu.edu

 

Project Blind Side

My design group was working with a client team for a course they wanted to deliver regarding safety practices at the worksite. I worked with the customer contacts along with my manager and a graphic artist who is a member of our team. Our group also interfaced with the subject matter experts who were members of the customer group.

One of the issues with the project was that it coincided with other tasks our sole graphic artist needed to complete while we were working through the development portion of the project. His time is shared within our division and he is continually being tasked with last minute requests from other groups. After the design phase was completed, we began to develop the content and learning objects that supported the course objectives and goals.

I discovered that the subject matter experts were contacting the graphic artist directly to discuss their ideas and designs instead of communicating potential changes and issues with our group. Clear lines of communication were established from the project onset so this was surprising. I discovered this after touching base with our graphic artist to check on the status of some of the animations he was developing. He felt rushed and had decided to move forward with their requests instead of reaching out to our manager or me to discuss.

The end result of the project was successful from the customer’s point of view and the instructional design team. Objectives were supported by the content and the learning objects supported the content with a learner-centered approach. Despite the success, scope creep became part of the process because of the direct lines of communication between the graphic artist and the SMEs (Laureate Education (Producer). (n.d.). The project began to move in different directions because the established lines of communication were not being used.

A project “Post Morten” could help bring this to light by identifying pain points that were experienced during the project (Greer. 2010. p. 42). While a post project meeting was conducted, it was rather informal. A more structured analysis of the project would benefit the team. My suggestion would be to include a document that assigns roles and responsibilities and introduce it in the initial discussions or during the project kickoff. This will ultimately help our team and the customers produce more effective learning (Terzieva, M. & Morabito, V. (2016). p. 13).

Greer, M. (2010). The project management minimalist: Just enough PM to rock your projects! (Laureate custom ed.). Baltimore: Laureate Education, Inc.

Laureate Education (Producer). (n.d.). Practitioner voices: Barriers to project success [Video file]. Retrieved from https://class.waldenu.edu

Terzieva, M., & Morabito, V. (2016). Learning from experience: The project team is key. Business Systems Research, 7(1), 1-15. DOI: 10.1515/bsrj-2016-0001.

The Future of Distance Learning

Distance learning and perceptions of it are constantly changing. As technology advancements occur at an ever increasing pace, new tools and methods become available for implementation. For example, it is predicted that in 2018, 100 Gbit/sec data transfer speeds will be commonplace (Fox, 2016). This could impact the use of streaming video and additional use of graphics in the online learning environment. Moore’s Law relates this to computing power (Strickland, n.d.). Moore’s Law predicts that computing power doubles every sixteen to twenty four months and has done so for approximately half a century (Strickland, n.d.). Double click on the LINK to learn more about Moore’s Law (Intel Corporation, n.d.).

So what does this mean for distance learning and perceptions of it? More and more learners are embracing new technologies. In part, out of necessity and also for personal enjoyment. The prevalence of technology in modern society is evident in this assignment. I am writing it on an Apple IMac with twenty four inch screen. The assignment will be posted on my blog, which is located on a server at an unknown location. It will also be saved on an LMS that is located on another continent from where I compose this “paper”. The LMS and blog can be viewed on a tablet, desktop computer or even a phone.

com-tech

The point is not technology though. Rather, it is what technology is allowing societies and cultures to do that will change the perceptions of distance learning now and in the future. As societies change, learning methods must also. Technology is merely a tool that encourages a change of perception. George Siemens discusses the comfort level of society with online communication. (Laureate Inc, n.d.). This is helping to bring distance learning into the mainstream. The Massachusetts Institute of Technology has been offering open courseware for fifteen years now (Massachusetts Institute of Technology, 2016).

As instructional designers, we must always focus on designing effective instruction that incorporates methods that meet learning goals and objectives (Simonson, 2000). In the distance learning environment, technology plays a significant role in achieving outcomes. The implementation of technology that forwards learning goals will ultimately change perceptions and implementing new technology in new ways is important (Wang, & Torrisi‐Steele, 2015).

blogAn example is the use of blogs in online assignments. There is an abundance of blogs and their topics on the Internet. Taking this one step further, it is amazing to see the use to technology that is incorporated into blogs that make them more engaging. Mind maps, videos, images, audio and text combine to make topic engaging to the blog reader. In this way, online communication is improved.

Instructional designers must stay abreast of incoming methods and technology to design engaging instruction. This is analogous to the relevance of companies and industries. Those that remain relevant are continuously reinventing themselves and welcoming change. This concept is no different for instructional designers. We must welcome the new and weigh it against our learning outcomes. This offers the possibility of not only the new, but also the new and effective.

Fox, Will. (2016). Consumer devices with 100 Gbit/s transfer speeds. Future Timeline. Retrieved from http://www.futuretimeline.net/21stcentury/2010-2019.htm

Intel Corporation. (n.d.) Fifty Years of Moore’s Law. Intel. Retrieved from http://www.intel.com/content/www/us/en/silicon-innovations/moores-law-technology.html

Laureate Education (Producer). (n.d.). The future of distance education [Video file]. Retrieved from https://class.waldenu.edu

Massachusetts Institute of Technology. (2016). MIT Open Courseware. MIT Open Courseware. Retrieved from https://ocw.mit.edu/index.htm

Simonson, M. (2000). Making Decisions: The Use of Electronic Technology in Online Classrooms. New Directions For Teaching & Learning, 2000(84), 29.

Strickland, Jonathan. (n.d.). How Moore’s Law Works. HOWSTUFFWORKS. Retrieved from http://computer.howstuffworks.com/moores-law.htm/printable

Wang, V. C., & Torrisi‐Steele, G. (2015). Online teaching, change, and critical theory. New Horizons in Adult Education and Human Resource Development, 27(3), 18–26.

 

Moving to a Blended Learning Solution

Your organization has decided to take the leap from a face-to-face, classroom based course delivery method and move some of the content to the online environment. What do you do? Not everything translates from the classroom to the virtual world (Simonson, Smaldino, & Zvacek, 2015). There are many considerations when converting course design and content to a blended learning solution. bl-graphicThe focus should be on delivering content that supports the learning objectives and goals regardless of venue (Morrison, Ross, Kalman, & Kemp 2013). Click on the link to access a guide to help you take the next steps towards an engaging blended learning solution.

bl-mind-map

 

References

Morrison, Ross, Kalman, & Kemp (2013). Designing effective instruction (7th ed.). San Francisco, CA: Wiley

Simonson, M., Smaldino, S., & Zvacek, S. (2015). Teaching and learning at a distance: Foundations of distance education (6th ed.) Charlotte, NC: Information Age Publishing.

Distance Learning Definition

It is interesting to note that distance learning is well over one hundred years old and yet, many today may consider it a new form of learning (Simonson, Smaldino, & Zvacek, (2015). This is in part because distance learning is becoming more of a mainstream form of education (Naidu, (2014). At one time, distance learning might have been viewed as traveling by foot or horse for miles to reach a school, but as we read, correspondence through the mail was how it formally began (Simonson, Smaldino, & Zvacek, (2015).

Before starting this course, I defined distance learning similarly to how others may describe it today. My definition was synchronous or asynchronous learning distributed via the Internet in which instructor and participant were geographically separated. I considered it somewhat of a disruptor (Simonson, (2015). While this definition still applies, there is more to consider when attempting to define it.

There are factors that must be considered when describing distance learning. One of these factors has been present since distance learning began in 1833 (Simonson, Smaldino, & Zvacek, (2015). This factor is technology. Technology is a component of a distance learning solution. Consider audio, video, 3D graphics and other means as parts of a distance learning solution (Simonson, Smaldino, & Zvacek, (2015). These should be used to effectively convey content and contribute to learner understanding (Simonson, Smaldino, & Zvacek, (2015). Regardless of what point is viewed on the distance learning timeline, technology of the day also helped to deliver learning. Mail delivery was the transport method at one time and now one of the transport methods is the Internet (Simonson, Smaldino, & Zvacek, (2015).

In addition to technology, the audience determines the definition of distance learning. This is in part because of the technology found in their geographical locations but also because of their proximity to traditional education outlets. Their perceptions of distance learning are also tied to socioeconomic factors that may dictate how they pursue education (Huett, Moller, Foshay, & Coleman, (2008). Additionally, a group’s definition of education can influence distance learning’s meaning. For example, if we look at distance learning as a form of communication, Morse code using light flashes between naval ships could be considered a method of distance learning. Morse Code and light are forms of technology utilized to relay information and learning objectives. When information has been delivered and acknowledged, the learning objective has been met.

When taking this information into account, my definition has changed and affected my view of how distance learning will evolve. My definition is heavily influenced by technology. However, my definition of technology as it relates to distance learning has changed. Before I began this course, I considered the Internet the sole technology used to define distance learning. I only considered technology to be the transport component of distance learning. There are in fact many other delivery systems including the Intranet, mail, telephone and any other means that allows two parties to deliver information over distance. In addition, technology does more than transport. It can shape content to appeal to a specific audience’s needs or make content more compelling.

An exciting aspect of distance learning is that as technology advances, what and how content will be delivered will change. Global society will continue to have greater access to information and educational opportunities. Our world has been described as a global village. Technology has made the world smaller. We no longer need to leave our homes and offices to communicate and learn. This provides distance learning with an unlimited audience. In addition, learning topics supported by distance learning will increase as delivery methods can manage more complex content. Improvements in technology can change and improve learning methods provided that sound instructional design principals are incorporated. What an exciting time to be part of the learning development process.

Huett, J., Moller, L., Foshay, W., & Coleman, C. (2008). The evolution of distance education: Implications for instructional design on the potential of the web (Part 3:     K12). TechTrends, 52(5), 63–67.

Moller, L., Foshay, W., & Huett, J. (2008). The evolution of distance education: Implications for instructional design on the potential of the web (Part 1: Training and development). TechTrends, 52(3), 70–75

Naidu, S. (2014). Looking back, looking forward: the invention and reinvention of distance education. Distance Education, 35(3), 263-270.

Simonson, M. (2015). Distance Education as a Disruptive Technology. Distance Learning, 12(1), 47.

Simonson, M., Smaldino, S., & Zvacek, S. (2015). Teaching and learning at a distance:Foundations of distance education (6th ed.) Charlotte, NC: Information Age Publishing.

distance-learning-mind-map

 

Learning Theories Reflection

Before studying learning theories, my perception of human learning was that most of us start with the same blank hard drive. We learn through hearing and touch as infants, quickly becoming visual learners. What was surprising to me as I furthered my knowledge of learning was how our learning styles morph as we learn language and symbols.

Early in the course, I wrote about Helen Keller after reading a quote from her in a hospital. This made me consider how one might have any understanding without sight, sound, or language. It was not until she learned communication skills that she began to learn. This directly relates to social learning (Ormrod, J., Schunk, D., & Gredler, M. (2009). p. 19).

Much like Helen, I was unaware. Even without social connectedness, our learning comes from our cultures and each of our own interpretations. These are influenced by our surroundings (Ormrod, J., Schunk, D., & Gredler, M. (2009). p. 19). One point I have difficulty considering is whether there are actual “facts” beyond our interpretations. This becomes a philosophical question but my belief is that the falling tree still makes a sound whether someone is there to hear it or not. And yet, particles also act like waves and energize when they are perceived. Quite confusing.

This course has revealed much I was not aware of regarding my learning process. Through other studies, I came to know that I am a visual, kinesthetic learner. What has been revealing is the emphasis I put on technology to learn. Much of the technology I use to learn I had always taken for granted. When I created my Mind Map, I could see what tools I utilize to learn. This should not have been surprising but it was. It reinforced the knowledge that I am visual but it also showed me how much technology is involved in my pursuit of knowledge.

Another theory that I have given much consideration is Connectivism. Through this course, I considered and wrote that technology is a tool. It is a tool but it is becoming much more to human learning. I agree with Siemens when he says that much of learning is now outside of humanity (Siemens, G. (2005, January). para. 34). We are becoming ever dependent on technology to further human knowledge. This is fascinating and a bit frightening.

What is lacking for me in the use of this technology is the kinesthetic piece. Virtual reality is beginning to address this gap and it is something in which I am interested. This also relates to motivation. I considered much of my learning to be extrinsically motivated. Learning would help with my career or more employment opportunities.

This course and more generally, this program have made me realize that I am as much intrinsically motivated if not more. In the past, I might take a course to check a box. Now, I find myself wanting to understand new concepts. I push to study at times when I do not have the energy or other motivation. In these times, I would argue that the intrinsic side of my motivation pushes me to do more (Ormrod, J., Schunk, D., & Gredler, M. (2009). p. 226).

In response to the question posed regarding learning theories, styles, technology, and motivation, I would again defer to Siemens. As he stated, learning is becoming like a weather pattern (Laureate Education (Producer). (n.d.). It is very complex (Siemens, G. (2005, January). para. 22). What is important is to consider these topics as connected. Applying a learning theory to design can influence the use of technology, relating learning styles, and affecting student motivation. In the framework of an instructional design, these concepts are interrelated.

I wonder how much more we can know about human learning. This course has brought many theories to light and one point where things become debatable is regarding memory and our application of it. How can we learn about it without seeing, touching, tasting, hearing, or smelling it? Perhaps the same way Einstein contemplated E=MC2. The kinesthetic learner might be a caveman.

Moving forward, understanding more about the learning process is necessary to becoming an effective instructional designer. Much of what I do at work is instinctual. It seems logical and I can make an argument for completing a task so I commit. This course has given me a much better view to how we learn. This is helpful because I can better take my own leanings out of the equation. I can better understand how others with different tendencies are affected by different designs. This is an invaluable tool. When we put ourselves in their positions, and have a knowledge base from which to draw, our designs are sure to be improved.

Laureate Education (Producer). (n.d.). Connectivism [Video file]. Retrieved from https://class.waldenu.edu

Ormrod, J., Schunk, D., & Gredler, M. (2009). Learning theories and instruction (Laureate custom edition).

Siemens, G. (2005, January). Connectivism: A learning theory for the digital age. International Journal of Instructional Technology & Distance Learning, Retrieved June 1, 2015 from http://www.itdl.org/Journal/Jan_05/article01.htm

Reflecting On Learning

My view of learning theories has changed after reviewing all of the information I have absorbed over the past several weeks. Although my views have changed regarding learning, one concept that has remained constant is my belief that there is no theory that encapsulates how humans learn. What has been interesting to note is how I use techniques and technology that I had not formerly considered part of the learning process. I can now see the emphasis I place on social learning and Connectivism to gain knowledge.

This can be seen in part, through my interactions at work. Discussions within my peer group often relate to new information and how to accomplish an objective. This occurs in a group setting and in one to one conversations. Through these social interactions, learning occurs (Ormrod, J., Schunk, D., & Gredler, M. (2009). p. 19).

Connectivism also plays a role in my learning. Almost daily, I find myself using YouTube and other Internet sources to learn more about my field of work, education, and hobbies (Siemens, G. (2005, January). para. 34). This fits with the argument that learning lies “in non-human appliances (Siemens, G. (2005, January). para. 34)”. I once considered YouTube a place to explore for fun. This is still the case, but now I view it as a resource for learning.

I enjoy using YouTube as a resource because I am a visual learner. It is also an effective learning tool for me as the information is presented with visuals, audio, and sometimes with text. The use of multiple presentations (visually, audibly, textually, numerically) whether purposely or not, makes the information more meaningful for me (Laureate Education (Producer). (n.d.).

In addition to using YouTube as a resource, I use websites that contain industry specific information at work. There are many, but again, I gravitate to those that contain visuals in addition to text. Some are databases that contain procedures while others supply definitions for industry terms that include pictures and diagrams.

Connectivism sums up much of the learning process for me. As we learn new concepts, we absorb the information and try to apply it. As we learn more about a topic, our views change regarding the information as it is updated (Davis, C., Edmunds, E., & Kelly-Bateman, V. (2008). p. 3). This explains my view of learning about learning. My opinions and insights have changed as I have shared, explored, applied what I have learned from sources I have connected with via technology.

Davis, C., Edmunds, E., & Kelly-Bateman, V. (2008). Connectivism. In M. Orey (Ed.), Emerging perspectives on learning, teaching, and technology. Retrieved June 1, 2015 from http://projects.coe.uga.edu/epltt/index.php?title=Connectivism

Laureate Education (Producer). (n.d.). Information processing and the brain [Video file]. Retrieved from https://class.waldenu.edu

Ormrod, J., Schunk, D., & Gredler, M. (2009). Learning theories and instruction (Laureate custom edition).

Siemens, G. (2005, January). Connectivism: A learning theory for the digital age. International Journal of Instructional Technology & Distance Learning, Retrieved June 1, 2015 from http://www.itdl.org/Journal/Jan_05/article01.htm